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Return Order

A return order involves the transaction in which a customer sends an item back to the supplier after receiving the item.

Return Reasons:

  • Defective or Damaged Items: The customer received product(s) that are defective or damaged from freight.
  • Incorrect Items: The customer received an item that did not match with the original order.
  • Unsatisfactory Quality: The customer received items that did not meet expected standards.
  • Change of Preference: The customer decides to return the items due to a change in preference or need.