Closing Sale Manually During Adyen Network Error

Introduction

This topic explains the procedure for closing a sale manually when there is a network error connecting to the Adyen payment terminal.

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Steps to Close a Sale Manually During Adyen Network Error

1. Click the green button.

   

2. Select Adyen from the PAYMENT METHODS.

   

3. Select a Payment Method from the dropdown menu.

   

4. Select a Terminal from the dropdown menu.

   

5. Click Apply Payment.

   

6. Click Record Manually to manually proceed the payment.

   

7. Click Yes on the dialog box.

   

8. Enter the authorization number in Auth.number field.

   

9. Select a Payment type from the dropdown menu.

   

10. Click Apply Payment again to confirm the transaction.

    

11. Manually enter or scan the id into the Lottery ID field (optional).

    

12. Click Done to proceed with the payment.

    

13. Click Done to close the sale.